Craft Perfect Wedding Vows

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Privacy Policy

Last Updated: December 2024

At PledgeVows, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our wedding writing services.

Information We Collect

We collect information you provide directly to us, including:

• Personal details (name, email, phone number)
• Wedding information (date, venue, partner details)
• Love story and relationship details for vow writing
• Payment information (processed securely by third parties)
• Communication preferences and feedback

How We Use Your Information

We use your information to:

• Provide personalized wedding writing services
• Communicate about your project and deliverables
• Process payments and manage your account
• Improve our services and customer experience
• Send relevant updates and promotional materials (with consent)

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data (right to be forgotten)
• Restrict processing of your data
• Data portability
• Withdraw consent at any time

For privacy-related inquiries, contact us at [email protected]

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Terms of Service

Last Updated: December 2024

Service Agreement

By engaging PledgeVows for wedding writing services, you agree to these terms and conditions. Our services include custom wedding vows, ceremony scripts, vow renewals, and related wedding writing services.

Service Delivery

We commit to delivering high-quality, personalized wedding content within the agreed timeframe:

• Standard delivery: 3-5 business days
• Rush service: 24-48 hours (additional fees apply)
• Unlimited revisions until satisfaction
• Final delivery in multiple formats (PDF, Word, email)

Client Responsibilities

Clients agree to:

• Provide accurate and complete information about their relationship
• Respond to revision requests within reasonable timeframes
• Make payment according to agreed terms
• Use the content exclusively for their personal wedding ceremony

Intellectual Property

Upon full payment, clients receive exclusive rights to their custom wedding content. We retain the right to use anonymized examples for marketing purposes with client consent.

Satisfaction Guarantee

We offer a 100% satisfaction guarantee. If you're not completely satisfied with our work, we'll continue revisions or provide a full refund within 30 days of delivery.

Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for any indirect, consequential, or incidental damages.

For questions about these terms, contact us at [email protected]

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session management and security
• Form data preservation
• Cookie consent preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Page views and user behavior
• Traffic sources and popular content
• Website performance metrics

Marketing Cookies

These cookies are used to deliver relevant advertisements:

• Personalized content recommendations
• Social media integration
• Advertising campaign effectiveness

Managing Your Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner
• Browser settings and preferences
• Third-party opt-out tools

Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, social media platforms, and payment processors. Please review their privacy policies for more information.

For cookie-related questions, contact us at [email protected]

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DMCA Policy

Last Updated: December 2024

Copyright Protection

PledgeVows respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We take copyright infringement seriously and will respond promptly to valid DMCA notices.

Our Original Content

All wedding vows, ceremony scripts, and written content created by PledgeVows are original works protected by copyright. Upon payment, clients receive exclusive rights to use their custom content for their personal wedding ceremony.

Reporting Copyright Infringement

If you believe your copyrighted work has been used without permission, please provide our DMCA agent with the following information:

• Your contact information (name, address, phone, email)
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to our designated agent:

DMCA Agent
PledgeVows
2847 Union Street
San Francisco, CA 94123
Email: [email protected]
Phone: +1 (415) 555-0187

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification containing:

• Your contact information and signature
• Identification of removed content and its location
• Statement under penalty of perjury that removal was a mistake
• Consent to jurisdiction of federal court

Repeat Infringers

We maintain a policy of terminating services to repeat copyright infringers when appropriate.

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GDPR Compliance

Last Updated: December 2024

Our Commitment to GDPR

PledgeVows is committed to full compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals, regardless of location.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contract Performance: To provide wedding writing services
• Legitimate Interest: To improve services and communicate updates
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with tax and business regulations

Your GDPR Rights

Under GDPR, you have comprehensive rights regarding your personal data:

Right to Information

You have the right to know how we collect, use, and protect your personal data.

Right of Access

You can request a copy of all personal data we hold about you, free of charge.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of how we process your personal data.

Right to Data Portability

You can request your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

You can withdraw consent at any time where processing is based on consent.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (415) 555-0187
Address: 2847 Union Street, San Francisco, CA 94123, USA

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Wedding content and client communications are typically retained for 7 years for business and legal purposes.

International Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

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Frequently Asked Questions

How does the vow writing process work?

Our process is simple and personalized. After you contact us, we'll send you a detailed questionnaire about your relationship, love story, and preferences. Our professional writers then craft your custom vows, and we work together through unlimited revisions until they're perfect.

How long does it take to receive my vows?

Standard delivery is 3-5 business days from when we receive your completed questionnaire. We also offer rush services with 24-48 hour delivery for urgent needs.

What if I don't like the first draft?

No problem! We include unlimited revisions with every order. We'll work with you until you're completely satisfied with your vows. Our 100% satisfaction guarantee ensures you'll love the final result.

How long should wedding vows be?

We typically recommend vows that are 1-2 minutes when spoken aloud (approximately 150-300 words). This length is meaningful without being overwhelming for you or your guests. We can adjust the length based on your preferences.

Can you help with multicultural ceremonies?

Absolutely! We specialize in creating ceremonies that beautifully blend different cultural traditions, languages, and customs. Our writers have experience with diverse cultural backgrounds and can create something that honors both partners' heritage.

Do you offer services for same-sex couples?

Yes, we proudly serve all couples regardless of gender, sexual orientation, or relationship structure. Love is love, and we're honored to help every couple express their unique bond.

What's included in a ceremony script?

Our complete ceremony scripts include processional music suggestions, opening words, readings, ring exchange, vow exchange, pronouncement, and recessional. We can customize every element to match your vision.

Can you help if our friend is officiating?

Yes! Our officiant training service provides your friend or family member with a complete script, timing guidance, and tips for delivering a confident, meaningful ceremony.

What information do you need from us?

We'll ask about your love story, how you met, what you love about each other, shared memories, future dreams, and any specific elements you want included. The more details you share, the more personalized your vows will be.

Is my information kept confidential?

Absolutely. We treat all client information with complete confidentiality. Your personal stories and details are never shared, and we have strict privacy policies in place to protect your information.